Senior Analyst, IT Governance & Quality Assurance (for Vietnamese candidates only)
Ngày đăng tin: 02/01/2020 - Ngày hết hạn: 31/12/2020
Tin tuyển dụng này đã hết hạn
Job description
At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.
Role Summary
This incumbent is responsible for supporting the Senior Manager of Information Security & IT Governance in setting up and monitoring the IT governance, process framework, audit coordination activities and IT Risks management.
Main Accountabilities
- Coordinate the development, implementation and adherence to internal processes that will ensure that long-term sustainability and viability of technology products for the organization
- Implement KPIs and service levels, and ensure performance levels are met or exceeded
- Collaborate with regional teams to implement SDLC and ITSM methodologies/standards
- Prepare metrics and engagement status reports; conducts root cause analysis; performs data analytics and statistical process control;
Implement and maintain related IT Policies and Procedures for IT Governance Activities. Ensure quality assurance activities on all IT activities meet SLF policy/ standards.
- Main point of contact for internal and external auditors, and ensures monitoring and reporting of remediation.
- Identify and manage IT risks, as well as ensure IT risks are tracked and remediated properly
- Coordinate with other IT function to define IT skills and capability requirements and based on that, determine the training needs.
- Support Senior Manager of Information Security & IT Governance on another assigned tasks.
Specialized knowledge
*Technical skills:
- Strong Project and Time Management skills
- Knowledge of SDLC and ITSM/ ITIL methodologies
- Ability to work well and collaborate with a wide range of team members: technical, business subject matter experts and stakeholders, especially under stress and with changing priorities
- Good audit skills and techniques
- Basic knowledge on computer networks, Windows operating systems, Unix/Linux operating systems
- Have knowledge and background IT
- Skill in problem solving to select, organize and logically process relevant information (verbal, numerical or abstract) to solve a problem
- Interpersonal skills to interact effectively with business contacts (including executives, officials and key staff/consultants) in a businesslike, customer service-oriented manner
- Strong data analysis, visualization and presentation skills
- Strong communication skills
- Delivery focused
- Client interaction and consulting experience will be preferred
- Flexible and responsive work style
- Strong problem solving and analytical capabilities
- Ability to multi-task and work under pressure
- Experience working remotely with people in different time zones
- Demonstrate international cultural awareness and sensitivity
- Consulting and negotiation skills and experience
*Soft skills:
- Problem solving
- Analytical thinking
- Good interpersonal and communication skills
- Time management
- Planning
Education and Experience
- Education: Bachelor degree in Information Technology/ Computer Sciences or Accounting/Auditing. ITIL Certification from an accredited examination institute is a plus. - Auditing / Consulting background is a plus
- Experience: 4+ years of overall IT experience, with 2 years of experience in project management and ITSM governance/ IT advisory within a technology/IT environment
Hình thức nộp hồ sơ: Gửi CV online qua hòm mail: tuyendung@cevn.com.vn. Hotline: (+84 24) 62598414