JOB DESCRIPTIONS

• Coordinate the development, implementation and adherence to internal processes that will ensure that long-term sustainability and viability of technology products for the organization

• Implement KPIs and service levels, and ensure performance levels are met or exceeded

• Collaborate with regional teams to implement SDLC and ITSM methodologies/standards

• Prepare metrics and engagement status reports; conducts root cause analysis; performs data analytics and statistical process control;

• Implement and maintain related IT Policies and Procedures for IT Governance Activities. Ensure quality assurance activities on all IT activities meet SLF policy/ standards.

• Main point of contact for internal and external auditors, and ensures monitoring and reporting of remediation.

• Identify and manage IT risks, as well as ensure IT risks are tracked and remediated properly

• Coordinate with other IT function to define IT skills and capability requirements and based on that, determine the training needs.

• Support Senior Manager of Information Security & IT Governance on another assigned tasks.

REQUIREMENTS

Technical skills:

• Strong Project and Time Management skills

• Knowledge of SDLC and ITSM/ ITIL methodologies

• Ability to work well and collaborate with a wide range of team members: technical, business subject matter experts and stakeholders, especially under stress and with changing priorities

• Good audit skills and techniques

• Basic knowledge on computer networks, Windows operating systems, Unix/Linux operating systems

• Have knowledge and background IT

• Skill in problem solving to select, organize and logically process relevant information (verbal, numerical or abstract) to solve a problem

• Interpersonal skills to interact effectively with business contacts (including executives, officials and key staff/consultants) in a businesslike, customer service-oriented manner

• Strong data analysis, visualization and presentation skills

• Strong communication skills

• Delivery focused

• Client interaction and consulting experience will be preferred

• Flexible and responsive work style

• Strong problem solving and analytical capabilities

• Ability to multi-task and work under pressure

• Experience working remotely with people in different time zones

• Demonstrate international cultural awareness and sensitivity

• Consulting and negotiation skills and experience

Soft skills:

• Problem solving

• Analytical thinking

• Good interpersonal and communication skills

• Time management 

• Planning

Education and Experience  

• Education: Bachelor degree in Information Technology/ Computer Sciences or Accounting/Auditing. ITIL Certification from an accredited examination institute is a plus. Auditing / Consulting background is a plus

• Experience: 4+ years of overall IT experience, with 2 years of experience in project management and ITSM governance/ IT advisory within a technology/IT environment

• Salary: $1000- $1800

• Location: Ho Chi Minh

Hình thức nộp hồ sơ: Gửi CV online qua hòm mail: tuyendung@cevn.com.vn. Hotline: (+84 24) 62598414